APIs, Custom Integrations and SSO for Channel Partner Training
When training external audiences like Channel Partners, Resellers, and Agents etc it is important that your LMS is integrated with other enterprise systems like CRM/PRM, Sales Enablement, Rewards, Web Conferencing, eCommerce gateways, HRMS, BI system etc as well your corporate SSO framework so that all training related workflows are automated and efficient.
Pifini Learn support for APIs, Custom Integrations and SSO
Pifini Learn has pre-built integrations with other applications that are typically interacted with in external training workflows. Additionally, Pifini Learn supports a comprehensive suite of APIs and custom integration options .
Pifini Learn APIs
Pifini Learn APIs include the Learner API, the Integration API, the Pifini Learn-Salesforce.com API, the Data Discovery API and custom APIs.
Learner API
The Pifini Learn Learner API exposes all the functionality available in the Learner Portal via API methods. Pifini Learn’s Learner Portal UI is built using this same API. This enables you to embed any functionality available in the Pifini Learn Learner Portal in your own application or website
Integration API
Pifini Learn’s Integration API provides access to a library of API methods that addresses common integration tasks such as managing users, groups, hierarchy, training eligibility/assignment rules, enrolling users in training and retrieving training history.
Pifini Learn-Salesforce.com API
Pifini Learn has a built-in bi-directional integration with Salesforce.com that is available in the Salesforce.com’s AppExchange marketplace. This integration is built using Pifini Learn’s Salesforce.com API. Customers who prefer direct access to the underlying API call can use this API suite.
Data Discovery API
Pifini Learn’s Data Discovery API is available for enterprise customers who need to query their Pifini Learn data for compliance and regulatory requirements.
Customer API
Pifini Learn can also build custom APIs for customers who have specific needs. An example is an API to connect to a proprietary application the customer requires to be integrated with Pifini Learn.
Integrations
In addition to making APIs available for customers, Pifini Learn also features many triggers and integration processes that can be configured to call external APIs. Pifini Learn Integration Processes can be configured to pull data from external APIs or push data to them. An example would be calling an external API when a learner has completed the requirements for a certification
Single Sign On
Pifini Learn supports SSO using standards such as SAML 2.0, oAuth, JSON web tokens (JWT), OpenID etc. Supported SSO providers include OKTA, OneLogin, Microsoft Azure Active Directory, Auth0, PingIdentity, Centrify, CyberArk Identity, SSOeasy, MiniOrange, SAASPASS, LastPass, AuthDigital. Pifini Learn supports the concept of an auto-provisioning SSO where a user account is created if one does not exist.
